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BenefitsCal

BenefitsCal: the new online CalFresh customer portal

  • On September 27, 2021 a new customer portal went live for Humboldt County Social Services benefit customers at BenefitsCal.com.
  • BenefitsCal will have improved usability and will eventually become the site that all 58 counties in California will use.
  • This is replacing C4Yourself.com. C4Yourself customers received email communications in July 2021 about the change that will happen.
  • BenefitsCal has a series of YouTube videos with great information.

Frequently Asked Questions:

  • Do I need to do anything? In September 2021, you'll be invited to log in to BenefitsCal. You'll use your existing C4Yourself username and password to get started.
  • How will I log into BenefitsCal? You will use your existing C4Yourself username and password to log into BenefitsCal. Customers who don’t currently have an email address should be ready to provide an email address for BenefitsCal. 
  • I use the C4Yourself mobile app. Will there be an app for BenefitsCal?  No, there will be no mobile app for BenefitsCal, but that’s ok. BenefitsCal was designed specifically to work great on mobile devices.
  • How will I know when I need to log into BenefitsCal? C4Yourself became BenefitsCal on September 27, 2021. On and after September 27, users who attempt to access C4Yourself.org will be redirected to BenefitsCal. Users of C4Yourself mobile app will be nudged to log into BenefitsCal. To see more project updates, visit BenefitsCal.com.
  • Will I have to reapply for benefits in September? There will be no changes to your existing case or benefits as a result of the BenefitsCal release. Starting in September, the next time you are asked to renew your benefits you will do so in BenefitsCal.
  • What if my renewal is before BenefitsCal becomes active on September 27, 2021--should I wait to do my renewal? No, if your renewal date is before BenefitsCal goes live, use C4Yourself to keep your benefits going. That information will follow you when you log into BenefitsCal in September.
  • What if I applied on the getcalfresh.org website? You can still apply via getcalfresh.org until 2023, and you can also fill out the SAR7 semi-annual report there too, and it will send directly to Humboldt County DHHS. Think of getcalfresh.org as an application tool, and BenefitsCal as the maintenance tool for checking in on your account over time (or after September 27, 2021, you can do all of it on BenefitsCal).

Contacting the local Humboldt County DHHS Call Center:

  • Starting 12/1/2021, the local DHHS Call Center will be closed on Wednesdays. This is a temporary change until further notice.
  • These changes are happening to help balance current staffing level and process the increasing number of applications for various DHHS programs.
  • The Eureka Call Center hours will be 7:30am-5:30pm Monday, Tuesday, Thursday, Friday.
  • Lobby hours at 929 Koster St., Eureka will remain 7:30am-5:30pm Monday through Friday.
  • Clients may still call the Eureka Call Center and use the Interactive Voice Response (IVR) system to access account balances and request replacement forms such as the Semi-Annual report (SAR7) or Transitional Medi-Cal Program (TMC) report. You can also call the number on the back of the EBT card to get account balances.
  • You can also use the new BenefitsCal portal to review case status and turn in items.